Effective Date: September 22, 2020
Last Updated: January 1, 2025

At Classic Concept Creations LLC, customer satisfaction and project integrity are our top priorities. However, due to the nature of construction and contracting, all agreements are binding once initiated.

1. Cancellations

Clients may cancel a project prior to the start of any work or material purchases. A written cancellation request must be submitted to info@classicconceptcreations.com.

2. Refunds

Refunds may be issued only if:

  • Work has not commenced

  • No materials or permits have been purchased

  • Cancellation occurs within 5 business days of contract signing

A 10% administrative fee may apply to cover processing and scheduling costs.

3. Non-Refundable Items

  • Completed work

  • Custom materials or permits obtained on client’s behalf

  • Design or consultation fees

Refund decisions are made at the discretion of Classic Concept Creations LLC management.